Are you looking to cancel your AT&T contract? It can be a daunting task, but we`re here to guide you through the process. Before you begin, it`s important to understand the terms of your contract and any cancellation fees that may apply. Here`s a step-by-step guide on how to cancel your AT&T contract.
1. Determine your contract end date
First, find out when your contract ends. You can do this by logging in to your AT&T account online or by calling customer service. If you`re not sure about the end date, you may have to pay an early termination fee (ETF) to cancel before then.
2. Review any cancellation fees
If your contract is not up yet, check for any ETFs that may apply. These fees vary based on the length of time left on your contract and the services you`re cancelling. Make sure to factor in these costs before proceeding with the cancellation.
3. Contact AT&T
Once you`ve determined your contract end date and any ETFs, call AT&T`s customer service line at 1-800-331-0500. Be prepared to provide your 7- or 10-digit account number, which can be found on your monthly bill. Explain that you wish to cancel your contract and provide a reason for doing so. AT&T may offer you incentives to stay, so be prepared to stand your ground.
4. Return equipment
If you`re cancelling any services that involve equipment, such as a phone or modem, you`ll need to return it to AT&T. They`ll provide instructions on how to do so, and you`ll need to follow their guidelines to avoid any additional fees.
5. Confirm cancellation
After speaking with customer service and returning any equipment, confirm that your contract has been cancelled. You should receive a confirmation email or letter from AT&T stating that your services have been terminated. If you don`t receive this confirmation, follow up with AT&T to ensure that the cancellation has gone through.
Cancelling your AT&T contract can be a hassle, but by following these steps, you can ensure a smoother process. Remember to review your contract terms and any fees before canceling, stand firm in your decision, and follow AT&T`s guidelines for equipment returns. Good luck!